About Me

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Memberships

  • American Marketing Association (AMA)
  • European Marketing Academy (EMAC)
  • Association for Information Systems (AIS)

Ad Hoc Reviewer

  • American Marketing Association (AMA)
  • European Journal of Information Systems
  • European Journal of Marketing
  • European Marketing Academy (EMAC)
  • Industrial Marketing Management
  • International Journal of Human-Computer Studies
  • Internet Research
  • Journal of the Association for Consumer Research
  • Journal of Business Research
  • Journal of Interactive Marketing
  • Journal of Marketing
  • Journal of Service Research
  • Journal of Retailing and Consumer Services
  • Journal of Service Management

Awards

  • Winner of Highly Commended Paper Award in the 2023 Emerald Literati Awards for the paper “Trust me, I’m a bot – repercussions of chatbot disclosure in different service frontline settings”
  • Winner of the Robert Johnson Award 2022 for „Highly Commended Paper“ by the Journal of Service Management for the paper “Trust me, I’m a bot – repercussions of chatbot disclosure in different service frontline settings”
  • Winner of the Alfaisal University Faculty Award for Research Excellence 2023
  • Finalist, Best Paper Award in the track “Internet and the Digital Economy,” Hawaii International Conference on System Science 2022
  • Outstanding Research Award by Shell Saudi Arabia, College of Business, Alfaisal University, Saudi Arabia, 2021
  • Best Reviewer in the track “Crowds, Social Media and Digital Collaborations” at the International Conference on Information Systems 2019 in Munich, Germany
  • American Marketing Association Best Paper by Theme in the track “Metrics for Making Marketing Matter” at the Winter AMA Conference 2017 in Orlando, USA
  • Sponsorship award of the Marketing Foundation of the University of Mannheim for the diploma thesis
    “Performance effects of salaries in sports: An empirical analysis of the impact of payment structures on athletic and corporate success”, 2011